Q. How many active Auto Emails can I have?
A. At any one time, you can have up to 250 Saved Searches that are activated to send Auto Emails to clients.
Q. The status of my Auto Email says “Waiting Activation.” What does this mean?
A. When you see an auto email status of “Waiting Activation,” MRMLS Matrix has sent an initial email to your clients inviting them to view your listings. The Waiting Activation status will continue until a client “Ops In” by clicking the link to view listings.
Q. How do I re-activate an Auto Email that has been disabled by Matrix?
A. If you see one of your Auto Emails has been disabled, you can re-enable it by clicking the My Matrix tab, Saved/Automatic Searches, Settings.
Press the Re-Enable Auto Email button.
Note: Do not re-enable clients who have willingly chosen to “Opt Out.” Sending emails to these clients could get you and MRMLS labeled as a “spammer” and could get the MLS system black listed.
Set a schedule for your client to receive listings. Then click Save.
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